And on the infrastructure side of things there is also a big brother version of Dell’s product called SupportAssist for Enterprise Systems, which helps keep your Dell servers, storage devices, and networking devices humming along by automatically identifying hardware faults, creating a case, and initiating contact from Dell EMC to help you resolve your problem.

You can download Dell SupportAssist for PCs and tablets from this page if it’s not already preinstalled on your Dell system.

We’ll focus here on diagnostic tools available on the website of these vendors, beginning with Lenovo.ĭell SupportAssist, which was previously known as MyDell or the Dell Support Center, is a set of tools you can use to check the health of your Dell PCs and tablets to help you identify and resolve problems with them. Some of these tools may already be installed by default on systems you purchased from your vendor while others can be accessed from the vendor’s website and can either be downloaded and installed or run directly from the cloud. If your company’s PCs were purchased from Dell, HP, or Lenovo, there are utilities that are already available from these vendors that may be able to help you troubleshoot problems when they occur with your PCs. In addition, there is also a dedicated network audit solution for businesses called AIDA64 Network Audit and the new AIDA64 for Mobile devices for power users who want to know everything about the innards of their mobile gadgets. AIDA64 from FinalWire is a system information, diagnostics and benchmarking solution for Windows PCs that comes in a variety of editions including AIDA64 Extreme for consumers and PC enthusiasts, AIDA64 Engineer for IT technicians, and AIDA64 Business, which makes a detailed hardware and software inventory of the company PC fleet and supports PC fleet management with remote functions.

Hp hardware diagnostics windows 10